Returns & Exchanges
At oomph, we want you to love every purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Simply ensure your items are in their original, unused condition with all tags attached to receive a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging and include the packing slip provided in your digital return confirmation.
Affix Shipping Label
Download and print the prepaid shipping label from our portal, then attach it firmly to the outside of your return package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing